Reviews for Williams Coach Company

Nashville, Tennessee

 Not a pleasant experience

Review by Greg on 12/3/14 11:02 PM

Rented bumper pull and paid 300.00 for the trailer to be delivered by noon on a saturday. When the trailer showed up several hours late our issues started. The driver could not back the trailer so i had to do it. I also had to unhook the trailer, hook up the water and sewer, and level the unit. Called Williams coach to ask for 150.00 back on the deliver fee. They would not do it. They also tried to charge us a fee for dumping black water even though the RV was on the park sewer. Next, they charged us a fuel surcharge even though we paid a 300.00 delivery fee. They tried to keep our deposit and were not going to apply it to our bill until we corrected them. This industry is, or should be customer driven, Willaims Coach Company seems to have forgotten this fact. The ownership of this company was very rude and hard to work with. This is my personal experience, yours may be different, but i would do my homework before renting.6417

 First Travel Trailer Rental

Review by Stan on 8/29/13 10:51 AM

I rented a travel trailer from Williams Coach Company. The staff was very pleasant and helpful. The trailer was immaculate and they took the time to explain all the features. There was a small error in the billing of the security deposit. But when I called they took care of it in a very timely manner. Overall I would recommend them to anyone and if I ever need to rent another it will be from them.