Reviews for Sutton Lake Marina

Sutton, West Virginia

 Great family vacation!

Review by Julie and family on 7/4/17 4:57 AM

We spent 4 days on the houseboat right on the beautiful lake and had a wonderful time. Rella answered all my questions promptly, always friendly and helpful. The houseboat was fully stocked and clean, with plenty of room for our party of 6. Morning or night you could walk out on the front or back porch and throw your fishing line in the water. We forgot our float and they brought us one from the marina to buy. The houseboat did have some engine difficulties for a couple days but Ron the owner gave us a pontoon to use so we could still drive around the lake and fish in different spots. We usually take ocean vacations, but no sharks, jelly fish or sea creatures to watch out for in the lake. Thank you all for blessing us with great service!

 Weekend retreat

Review by Roush on 10/3/16 11:32 PM

This was an excellent idea for the owners to attempt, in fact, I feel they should expand on it, and in return, people should invest the little money it takes and the time to step away from their normal weekend activities when the opportunity presents itself to go experience this with your family or just a spouse or loved one.....we'll definitely look forward for this voyage again, thank you Sutton Marina

 Great time

Review by maw&pappy on 5/31/16 10:35 AM

We rented the boat second chances . They put a porta potty in and changing room on it . The prices are fair . The staff are so nice and the owner and his wife are so nice .We had such a great time ! Would come back here again ! They have great food and friendly people ! They really care ! Its easy to rent online and then pay the rest when you get there.

 reconsideration

Review by Jason Ammons on 6/19/15 5:12 PM

After a few hours I received an email that they were refunding the deposit fee minus a processing fee. This has restored my faith in them as a business. Due to them working with us we are now attempting to find another date this summer that works for our family. Thank you Ron and Rella.

 Bad policy

Review by Jason Ammons on 6/19/15 12:21 PM

The cancellation policy is terrible. Due to a typical storm and the threat of severe thunderstorms we had to cancel. This was within their 7 day policy so our deposit was not refunded. When I tried to change days they were only willing to go from a weekend to a weekday. They were also not willing to refund even though weather was the issue. Due to this I will NEVER rent there again. As far as I'm concerned our families safety is worth more than just taking the chance it will not storm. Please be careful when renting from this place. Rent at your own risk.