Not trustworthy

Review by Disappointed on 3/3/18 11:05 AM

We got in touch with the owner in January, and wanted to book 3 rooms. She said she was a bit busy right now and a little under the water however, she would hold our rooms to book later. We kept in contact and have emails stating we could have the rooms. When we finally,after many attempts, did get back in touch with her, the rooms were already booked by someone else. This Was for our family Christmas vacation for a reunion we have not had in many years. I don’t find this person to be trustworthy


Review by CONNIE on 10/12/15 3:29 PM

Nice new rooms. Loved the employee. See you again.....Excellent!

 Great place

Review by Dennis on 10/12/15 3:22 PM

I loved this place,it was very relaxing.The rates were good and rooms were clean and very pretty. The stay was Great. Thank you for your hospitality. MY FAMILY WILL WILL STAY WITH YOU AGAIN. 5 STARS

 I loved staying at Island House.

Review by Cathy on 10/12/15 3:09 PM

This place was very clean. You could not find better people. We loved walking out the door and there is a beautiful beach.I would stay here anytime of the year. My family and I,stayed for 7 days and it was well worth it all.The rates were very good.... I will be back Island House,We all had a great time..

 Terrible Place

Review by Mass resident on 3/10/15 4:06 PM

Awful - The place is horrendous inside. Pictures of the inside were completely different when we arrived than show on the web site. Duck tape on windows, dark and dingy, mold in bathroom and dilapidated furniture. Owner insisted on cash up front and would not provide any refund claiming the unit is "clean" despite the fact it resembles a dark dingy cement box. Do not stay at this location if you are planning a trip to Englewood, FL.

 Great view/location - Poor accommodations

Review by Englewood resident on 9/3/13 12:17 PM

We were extremely disappointed in the Island House accommodations. It was not what we expected at all. Not only were we unhappy with our unit but all of the units were a disappointment in one way or another. We had all of the units booked for our wedding weekend. We live in Englewood and stay on the key often. Our families have been coming to the area for over 30 years so we pretty much have stayed at all of the places on the key. We've stayed at the Island House in the past and for some reason it was much better then than it is now. First, you would think they would put a little TLC into the units to make sure they were clean, stocked and functioning properly for our special occasion. Our friends and family booked all the units per our recommendation. Regretfully we wish we hadn't since our family and friends were not happy with their units either...none of the units were thoroughly clean. Sand, dust and dirt throughout. The fridge and stoves were dirty. In and on top of the fridge was disgusting. Old coffee filter left in coffee maker with mold. No dish soap, paper towels or garbage bags. Limited on dish towels and towels. All the units are outdated and run down. When paying top dollar you expect a nice, clean accommodation, like all the other places on the key. For example, The Casitas (which is the same price as IH units and we also had all of these units booked for our wedding). Their prices include a cleaning fee. IH has their guests clean after their stay with a 10 AM check out time. Also, our umbrella was stollen in front of their property on the beach because random people are regularly walking on and off their property. The only good thing about the IH is the view and location. The IH is a special place, yet it needs A LOT of attention. Sadly, we will never stay here again or recommend the place.