Reviews for Going Places RV Rentals
Phoenix, Arizona
40 Reviews for Going Places RV Rentals
Average rating
Write a review for Going Places RV Rentals
Mr
Review by erik on 5/30/23, 2:51 PM
While driving to pick up the RV, GoingplacesRV called to inform me the mirror had been broken and the part would take 2 weeks to get in. They said maintenance was looking for another mirror, so I drove back home, unpacked all my food and waited. I called back for an update, and nothing was done so they put me in touch with maintenance to find a solution. I had to call every auto store in Phoenix. I spent hours calling and checking websites for a part that would work. After sending maintenance multiple options, he settled on a small car mirror from Autozone. I drove out of my way to pick up the item. I ended up helping with the installation of the mirror. This mirror caused a lot of unnecessary stops. Any bump in the road would cause the mirror to move and with no way to bend it back, unless I pulled over, we spent a lot of extra time stopping and fixing the mirror, wasting time and gas. This whole ordeal pushed our expected departure time from 9am to after 4pm causing us to miss our planned non-refundable show and evening in Vegas. The front dash display helped a lot since I still had two cameras, the backup camera and the passenger-side mirror camera. I was able to leave the screen on the rear camera which helped me see cars coming up from behind so I had a better idea of when I could change lanes. That whole unit ended up wiggling loose from a bump and disappeared into the center counsel. This left us without any cameras and no way to play any music. I had to yell back and forth to someone keeping a contestant visual on the driver's side to see if it was clear to change lanes. It was extremely stressful. As if things couldn't get any worse, they did. The cabin AC didnâÂÂt work. I couldnâÂÂt even blow the fan because the air coming out was extremely hot. This issue was also brought to my attention on the drive down, however Going Places RV knew about it for weeks. If I had known, I would have looked for a different RV that was working properly so I could have something safe and comfortable to drive. The front cabin got so hot, I had to pull over multiple times to step out and cool off. The high heat was causing headaches, heavy sweating, weakness in my arms and legs, dizziness, and my skin felt very hot. It was so hot the weather stripping around the window starting peeling off and slapping the side of the RV. It was so loud, you couldn't hear a car horn and had to yell at the top of your lungs if you wanted to talk to someone. This made changing lanes even more scary and dangerous. Even after all of this, no reimbursement was offered.
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTINPUT000003%3c%3e!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001%3c%3e!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000%3c%3e!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!' and '7'='2
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!' and '7'='7
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:27 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
99999999' or '7'='2
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
99999999' or '7'='7
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
99999999 or 7=2
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
99999999 or 7=7
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
1' and '7'='2
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
1' and '7'='7
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
1 and 7=2
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
1 and 7=7
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!' and '7'='2
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!' and '7'='7
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:26 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 99999999' or '7'='2 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 99999999' or '7'='7 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 99999999 or 7=2 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 99999999 or 7=7 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 1' and '7'='2 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 1' and '7'='7 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 1 and 7=2 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by 1 and 7=7 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E!' and '7'='2 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E!' and '7'='7 on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:25 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:24 AM
!S!WCRTESTTEXTAREA000002!E!
!S!WCRTESTINPUT000001!E!
Review by !S!WCRTESTINPUT000000!E! on 11/20/19, 7:24 AM
!S!WCRTESTTEXTAREA000002!E!
BEWARE! STAY AWAY, NOT KIDDING! MANY bad reviews on Google and Yelp
Review by J on 10/17/19, 4:29 PM
BE AWARE! HORRIFIC! I made arrangements with the President and CEo renae Cannon to bring my RV from SEATTLE to Phoenix, and then she was going to rent it from me and put it into her fleet for other renters etc. I've done the leaseback program in Seattle with NO problem. I had to arrange drivers to go with me from Seattle to AZ... gas money, food money, flights back home. I even double checked with Renae ONE week before we all headed down the road for our 1300 mile trip and she confirmed! I got to AZ after days of driving, called, texted, emailed renae about WHEN I should drop off my RV. Told her, my one way ticket back to Seattle is in the morning, need to hear back. NO response. I called 4 times, messaged through the website, sent emails. NEVER responded. This woman literally stranded me in AZ!!!!!! WHO DOES THAT!? NOW, I'm stuck trying to find someone to get my rv who can sue it or rent, while I'm sitting in Seattle. THEN, I return home, email her as to WHY or HOW she could do this to another human being? SHE BLOCKED MY EMAIL so that it would bounce back to me! ARE YOU KIDDING ME? HOW can you let someone DRIVE an RV 3 states, and then blow them off? WHAT KIND OF A HUMAN BEING ARE YOU? HOW DO YOU SLEEP AT NIGHT? I'm so thankful god SHOWED me how nasty and ruthless you are! YOUR BUSINESS WILL CRUMBLE TO THE GROUND; MARK MY WORDS! SHAME ON YOU RENAE AND GOING PLACES RV, SHAME ON YOU!
We try our best to assist everyone as professionally as we can. Our growth of business is a testament to our enjoyment in what we do and is the reason why we have been around for 15 plus years. However, when we deal with individuals who lie and manipulate such as this person has, we as a company have the right to preserve/defend our business and refuse services to anyone. The experience with "this specific person" was so unbelievable unpleasant the company set aside time to review what happened and applied newly developed policies focused towards clients and owners who are rude, lie, manipulate, threaten and violate our set policies. This person acted upon all the above issues listed. People like this are not tolerated at our company. Having said that... To all Customers and Owners, the person who posted this review is classified as an "Social Karen" and fabricated this story in order to justify not getting what they were intending to gain from Going Places RV. They have since been black listed due to their behavior and are now used as a training example in customer service procedures when working with a violent/threatening individual.
Goes Above and Beyond
Review by Amy M on 12/26/15, 6:22 PM
In the course of business we have rented several RV's for events from Mrs. Cannon and Going Places RV. The customer service and experiences during all phases was excellent. I was very surprised to see any negative reviews as I have had several dealings and communications with this business- all positive. I won't rent any place else and highly recommend this business for your needs. R. Cannon is awesome and really goes above and beyond to get the job done!
Rv Rental
Review by M3 on 11/23/15, 12:12 AM
We have rented from Going Places several times, both toy haulers and class c rv's, and have always had a great experience. Nice selection of units, reservation is easy, and prices are competitive. Thanks to Jordan, Renee, and the team!
Happy Campers
Review by The Surrell's on 8/4/15, 1:17 PM
The process was easy and efficient!! My husband and I love the outdoors, we camped with our kids and even before kids, as we got a bit more mature sleeping on the ground did not sound like an enjoyable outing we wanted to participate in!! Now we have a grandson, who also loves the outdoors...we wanted to share the camping experience with him too! I found the going places website, very user friendly, the whole process was very friendly!! We would do it again! Thanks for the experience!
Great service
Review by Jon on 6/22/15, 11:40 AM
We had a great first time experience with going places. The reservation process was simple and clear. They emailed documents making it convenient. They were very responsive, helpful and friendly with questions. The young man that gave me the orientation of the trailer before we left was friendly and well versed. The return process was simple and convenient. Billing was spot on and easy. Would recommend. Thanks
Back to Going Places RV Rentals