Reviews for Fly 2 Houston Town Car

Houston, Texas

 DO NOT HIRE THIS COMPANY

Review by Javier on 2/26/15 11:16 AM

I requested an airport pickup at 645am, and the driver never showed up. At 6.55am I called reservations, and they said they will look for my driver. At 7.00am I called again but nobody picked up, so I left a message to cancel the service, and took a street taxi. At 7:15 I got a call telling me that my driver had arrived, and that I will get charged for the service because I left. If you land from a red-eye flight, the least you expect is your car waiting for you, not the other way around. THEY WERE HALF AN HOUR LATE, AND THEY TELL ME I SHOULD'VE WAITED INDEFINITELY UNTIL THE DIRVER ARRIVED!! Immediately after hanging up, i got an email confirming the charge on the credit card. These are not serious people. In addition, they force you to decide on the gratuity before even getting the service. If you dont, they'll charge you 20% automatically! There are numerous towncar companies. DONT TAKE THE RISK WITH THESE CROOKS!!