Reviews for Eastside RV Rentals LLC

Spokane, Washington


Review by shawn on 6/27/17 12:11 PM

Booked online May 1, 2017 11:35 am for a week RV rental class A rental, that even notice the dates was not the same online. Called and got no answer. Sent an email on May 2, 2017 at 6:39 am stating the dates changed online and told them that would not work already had airline ticket. On May 2, 2017 at 12:12 pm, Aliesha Hendry sent me an email stating this couldn't happen and there booking system has no issues. I called again and she was very to the point saying she can't do a refund and could only do a alternate date in the future. I WOULD NOT BOOK OR UTILIZE THIS COMPANY IN ANY MANNER! HOW CAN A BOOKING BE CHANGED WITH 16 HRS AND THEN NOT GIVE A REFUND SINCE THEY ONLY HAVE (1) CLASS A RV!! SHE WON'T LISTEN TO ANY CONCERNS I HAD, JUST KEPT GOING BACK TO THERE ONLINE CONTRACT. I CAN'T THINK OF HOW SHE WOULD HANDLE THE SITUATION IF YOU HAD A PROBLEM WITH THE RV ON THE ROAD, OR ANY OTHER ISSUE. NO CUSTOMER SERVICES AT ALL. CHARGED ME $4,729.48 FOR A 16 HOUR RENTAL. BEWARE OF THIS COMPANY