Reviews for EASTPORT MARINA

Iuka, Mississippi

50 Reviews for EASTPORT MARINA
Average rating
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 Great day on the River!

Review by Dan and Jill on 10/21/20 2:20 PM

10/14/20 - beautiful day. Wonderful customer service. Nice people. My husband lost his wedding ring and they found it on the boat! They even called our campground and had the ranger come to our site to tell us they found it!!!!

 Fun day on the water

Review by Jeremy on 10/12/20 4:06 PM

The staff took extra time to explain everything a novice boat operator like myself needed to know to have a great time on the water. They also went over the map and offered great tips for places to go. We really enjoyed our day. We loved the waterfall and Panther Creek was a beautiful place to put the anchor down and relax. It was a great experience. I would recommend it to anyone wanting to enjoy a great day on Pickwick Lake.

 Fun day on the water

Review by Jeremy on 10/12/20 4:06 PM

The staff took extra time to explain everything a novice boat operator like myself needed to know to have a great time on the water. They also went over the map and offered great tips for places to go. We really enjoyed our day. We loved the waterfall and Panther Creek was a beautiful place to put the anchor down and relax. It was a great experience. I would recommend it to anyone wanting to enjoy a great day on Pickwick Lake.

 Blast

Review by Clifford on 9/18/20 9:39 AM

My wife and can in town from AZ to visit our daughter and family. We decided to do a vacation in a vacation with everyone. We had a blast, staff was friendly on time with getting us out in the boat. We will be back next year.

 Such a great time on lake!

Review by Jae on 8/18/20 11:02 AM

The staff was friendly and helpful. We had great weather and the lake was not crowded at all during the week. It was perfect. There are a mother and son that work there and they are both very friendly, helpful, and patient when docking boat, etc.

 Great Service!

Review by Best Day Ever - July 31, 2020 on 8/13/20 4:25 PM

Everything was as advertised!! Quick in and out, boat ready for us and we had a great day. Little stormy, slight rain, but we stuck it out and had a fantastic time. One complain: ants were all over the boat.. Guys did spray one side of boat, but food was left under one of the seats on the other side. :-( just washed most of them off with river water....... did get a couple of bites that were painfully. AND no masks were worn by employees, I know we were outside but we were inside to check in/out and guys handling boat were smoking.... not good if you are allergic :-( Just minor quirks....didn't let it ruin our day. BUT something definitely management should addressed. please. Because we would love, love to come back!!

 Great Service!

Review by Best Day Ever - July 31, 2020 on 8/13/20 4:25 PM

Everything was as advertised!! Quick in and out, boat ready for us and we had a great day. Little stormy, slight rain, but we stuck it out and had a fantastic time. One complain: ants were all over the boat.. Guys did spray one side of boat, but food was left under one of the seats on the other side. :-( just washed most of them off with river water....... did get a couple of bites that were painfully. AND no masks were worn by employees, I know we were outside but we were inside to check in/out and guys handling boat were smoking.... not good if you are allergic :-( Just minor quirks....didn't let it ruin our day. BUT something definitely management should addressed. please. Because we would love, love to come back!!

 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Great Lake Day

Review by Abatha  on 7/16/20 7:57 AM

First time renting from Eastport Marina and had a great experience. Everyone was friendly and boat was ready when we arrived. Lake was beautiful and not crowded on the day we rented. My only suggestion is to be more upfront about the gas that you pay for when you bring the boat back. I was under the impression a tank of gas was included in the rental price since it was never mentioned - if it was mentioned, it was very fine print and I missed it. I believe the price should be quoted as rental amount + gas. This is not a complaint, just a suggestion to make it more clear for renters. Overall a great experience!

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Wow What a Great time on Pontoon

Review by Annette on 7/12/20 11:02 PM

I made my reservation on line to rent a Pontoon on Very early. It was a great price compared to others that I had looked at previously. When I got there, it was a quick & easy process. They had everything ready & were so friendly. This was such a great bunch of folks to work with. I would highly recommend them. What an awesome time on the water. thx

 Boat rental

Review by Tammy on 7/4/20 2:17 PM

Super nice and friendly staff. Very helpful. The price for boat rental is very reasonable. The only downside is having to be off the water by 4:30. I wish you had the option to stay out a little later. Definitely will rent from them again.

 W

Review by Shonda on 6/29/20 6:10 PM

We rented the small pontoon. The staff was very helpful and friendly. Was not are first time using Eastport and definitely won’t be our last had a great time!! Would highly recommend!!

 Eastport

Review by Shonda on 6/29/20 6:09 PM

We rented the small pontoon. The staff was very helpful and friendly. Was not are first time using Eastport and definitely want be our last had a great time!! Would highly recommend!!

 Excellent

Review by Tyler on 6/13/20 5:29 PM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

 Mrs

Review by Lisa on 6/11/20 2:29 PM

Had a day rental of the small pontoon. Price was awesome, great to work with, very friendly. Deposit refunded promptly. Love it ty

 Mrs

Review by Lisa on 6/11/20 7:36 AM

Had a day rental of the small pontoon. Price was awesome, great to work with, very friendly. Deposit refunded promptly. Love it ty

 Pontoon rental

Review by Debbie on 6/9/20 10:06 AM

we rented a pontoon on June 2, 2020 and the customer service was excellent. We have rented before and they are always so friendly, helpful and ready to serve. We will definitely rent from them again.

 Excellent

Review by Tyler on 6/9/20 8:41 AM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

 Excellent

Review by Tyler on 6/9/20 8:40 AM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

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