Reviews for EASTPORT MARINA

Iuka, Mississippi

50 Reviews for EASTPORT MARINA
Average rating
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 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Poor management

Review by Terri on 7/19/20 9:38 AM

We got rained out on our 2nd day and so instead of giving us a raincheck like it is clearly stated bbn in their policy, they changed the policy and told us we weren't eligible. This was after the manager, and attendant told us we would get it. They were very rude when I asked them to show me where the new policy was written. I guess they dont have to work hard for their money and dont care that someone else does.

 Great Lake Day

Review by Abatha  on 7/16/20 7:57 AM

First time renting from Eastport Marina and had a great experience. Everyone was friendly and boat was ready when we arrived. Lake was beautiful and not crowded on the day we rented. My only suggestion is to be more upfront about the gas that you pay for when you bring the boat back. I was under the impression a tank of gas was included in the rental price since it was never mentioned - if it was mentioned, it was very fine print and I missed it. I believe the price should be quoted as rental amount + gas. This is not a complaint, just a suggestion to make it more clear for renters. Overall a great experience!

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Rain out

Review by Terri on 7/14/20 10:59 AM

We rented a boat for 2 days. Kept it overnight and it stormed the next day. When I called at 8 am, the person said we would get a rain check for the day. Upon returning the boat, I had 2 others tell me we would get a raincheck. When I get inside, the woman in charge said the policy was void since we kep the boat overnight. NOWHERE on there policy does it state that.

 Wow What a Great time on Pontoon

Review by Annette on 7/12/20 11:02 PM

I made my reservation on line to rent a Pontoon on Very early. It was a great price compared to others that I had looked at previously. When I got there, it was a quick & easy process. They had everything ready & were so friendly. This was such a great bunch of folks to work with. I would highly recommend them. What an awesome time on the water. thx

 Boat rental

Review by Tammy on 7/4/20 2:17 PM

Super nice and friendly staff. Very helpful. The price for boat rental is very reasonable. The only downside is having to be off the water by 4:30. I wish you had the option to stay out a little later. Definitely will rent from them again.

 W

Review by Shonda on 6/29/20 6:10 PM

We rented the small pontoon. The staff was very helpful and friendly. Was not are first time using Eastport and definitely won’t be our last had a great time!! Would highly recommend!!

 Eastport

Review by Shonda on 6/29/20 6:09 PM

We rented the small pontoon. The staff was very helpful and friendly. Was not are first time using Eastport and definitely want be our last had a great time!! Would highly recommend!!

 Excellent

Review by Tyler on 6/13/20 5:29 PM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

 Mrs

Review by Lisa on 6/11/20 2:29 PM

Had a day rental of the small pontoon. Price was awesome, great to work with, very friendly. Deposit refunded promptly. Love it ty

 Mrs

Review by Lisa on 6/11/20 7:36 AM

Had a day rental of the small pontoon. Price was awesome, great to work with, very friendly. Deposit refunded promptly. Love it ty

 Pontoon rental

Review by Debbie on 6/9/20 10:06 AM

we rented a pontoon on June 2, 2020 and the customer service was excellent. We have rented before and they are always so friendly, helpful and ready to serve. We will definitely rent from them again.

 Excellent

Review by Tyler on 6/9/20 8:41 AM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

 Excellent

Review by Tyler on 6/9/20 8:40 AM

We were very happy with our pontoon rental. The customer service was above and beyond. We will definitely recommend to our friends and family. Thank y’all for making our experience so pleasant.

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