Reviews for CicloCostaBlanca.com

Beniarbieg, Spain

 Bianchi Infinito XE & Sprint Ult disc Hire x 4 day

Review by tommcc on 5/19/22, 2:11 AM

3rd time hiring from Ciclo Costa Blanca and never had a bad experience. Bike was delivered and picked up from my hotel. Bike was excellent and spent quite a bit of time in the saddle - no issues. Prices were competitive and woul recommend using this company

 2 Bianchis Infinito hire

Review by Grant on 5/17/22, 3:09 AM

Reliable and friendly service from Terry. Great communication throughout. Responded immediately to a mechanical issue with one of the bikes and fixed it.

 Solid

Review by Lars on 5/14/22, 2:34 AM

Seamless communication! Bikes delivered and picked up at our hotel on agreed times, and Terrence was Quick to respond by mail/Phone! Bikes were good

 Hassle free rental

Review by Bjorn on 4/16/22, 10:46 AM

Bike delivered/collected efficient as planned/arranged near the place I stayed (on time). The Bianchi bike was super to ride. It was set up to my measurements and fitted me perfect. Good well maintained bike. The back tire was worn more than I liked (I did not comment it on delivery), but it did not give me any problems. I had a super week on the bike. It would be one of my bike rental choices in this area.

 Efficient Operation

Review by Karen  on 3/25/22, 8:56 AM

As ever, helpful and efficient. Bike delivered/collected as arranged. Good quality, well maintained bike. Would always be my first choice in this area.

 Would not use thieir service again

Review by T on 3/12/22, 5:11 AM

Out of 4 bikes we rented from this place 3 bikes had problems. My rear tyre was worn so badly that I would consider it dangerous to ride especially the “hilly “terrain -fast descents - where we cycled Terry ‘s attitude toward us all was very unpleasant , borderlining rude. Would not recommend their service

 Disappointing

Review by Jenks on 3/6/22, 9:21 AM

Easy booking service and prompt communication. However 4 Bianchi bikes booked but 3 bianchi and a bike we didn’t choose delivered with no explanation or apology. The odd bike had a large male saddle inappropriate for females, when requested it was changed Terry agreed and did change it but was quite unpleasant. The road pedal on my bike was broken making it impossible to clip in, Terry Terry said this was because I had new cleats although I could clip into the other pedal and no problem with my bike at home, again this was changed under duress. Terrys attitude towards us was uncomfortable and unpleasant. 2 days into the hire my back brake went, quite alarming as we were descending some steep climbs, took it to a local bike shop who said the pads were worn out and needed changing, again Terry came out promptly, took the bike and returned it early the next morning with new pads but no apology.. My friends bike had a rear tire worn to the webbing in one part. I got the distinct impression these bikes were tiered and had not been thoroughly safety checked before hire. When we tried to chat with Terry on delivery of bikes about local riding, routes etc his sharp reply was I’ll sell you a map!! On the whole a uncomfortable experience with Terry who gave me the distinct impression he did not enjoy dealing with us at all, maybe he just doesn’t like middle aged females 🤷🏼‍♀️We will not use this hire service again.

 Hassle free rental

Review by czajek92 on 2/28/22, 2:38 PM

Great bike rental service in Alicante region - door-to-door, great bikes, super friendly. Highly recommend!

 Hassle free rental

Review by czajek92 on 2/28/22, 2:38 PM

Great bike rental service in Alicante region - door-to-door, great bikes, super friendly. Highly recommend!

 Fantastic as ever

Review by Frank on 1/19/22, 4:17 AM

Our 3rd time renting from Ciclo. Fantastic every time. Brilliant bikes and Terry is great too. Can't recommend them enough!

 Excellent bike hire

Review by B&R on 8/12/20, 2:39 AM

Fantastic service and great quality bikes.

 Excellent Bike Hire and Shop

Review by Chris W on 8/8/20, 4:28 AM

Brilliant bike hire shop run by some fantastic people. Simple, quick and easy to book and reserve a bicycle online. Arrived on the day and bike was all ready set up to go. Was unable take my bike with me and this was a great option so did not have to go a week sans cycling, will definitely hire again when down as is so simple and easy. Kudos to Terry and his team, they run a great place.

 Excellent Bike Hire and Shop

Review by Chris W on 8/8/20, 4:28 AM

Brilliant bike hire shop run by some fantastic people. Simple, quick and easy to book and reserve a bicycle online. Arrived on the day and bike was all ready set up to go. Was unable take my bike with me and this was a great option so did not have to go a week sans cycling, will definitely hire again when down as is so simple and easy. Kudos to Terry and his team, they run a great place.

 Fantastic bike hire

Review by P Speed on 7/15/20, 1:51 AM

Excellent bikes and excellent service . Highly recommend .

 virtual cycling

Review by Locked down at home on 5/17/20, 3:26 PM

We really enjoyed our cycling during the COVID lockdown - strangely enough the countryside looked a lot like our native UK and the bike strangely enough resembled my own.

 virtual cycling

Review by Locked down at home on 5/17/20, 3:26 PM

We really enjoyed our cycling during the COVID lockdown - strangely enough the countryside looked a lot like our native UK and the bike strangely enough resembled my own.

 Fantastic bike hire

Review by P Speed on 3/21/20, 2:22 PM

Excellent bikes and excellent service . Highly recommend .

 Fantastic bike hire

Review by P Speed on 3/21/20, 2:21 PM

Excellent bikes and excellent service . Highly recommend .

 Great bike and service !

Review by Franky on 3/20/20, 12:51 PM

Easy booking system where you can choose differential types off bikes. Correct price, and great service. Nearly new bike and all you need for a fine bike experience on the Costa Blanca roads. A very satisfied custumer ! Eenvoudig je fiets online boeken met een keuze uit verschillende modellen en afmontage. Correcte prijs en een zeer goede service. Je fiets staat bij afhaling vertrekkensklaar volgens de doorgegeven persoonlijke maten. Alle toebehoren (Garmin steun, reserve band, pomp) worden meegeleverd, zodat je onmiddellijk de weg op kan op de schitterende fietswegen aan de Costa Blanca. Reeds twee jaar klant, en de volgende fietsvakantie ga ik zeker terug !

 Great bike and service !

Review by Franky on 3/20/20, 12:50 PM

Easy booking system where you can choose differential types off bikes. Correct price, and great service. Nearly new bike and all you need for a fine bike experience on the Costa Blanca roads. A very satisfied custumer ! Eenvoudig je fiets online boeken met een keuze uit verschillende modellen en afmontage. Correcte prijs en een zeer goede service. Je fiets staat bij afhaling vertrekkensklaar volgens de doorgegeven persoonlijke maten. Alle toebehoren (Garmin steun, reserve band, pomp) worden meegeleverd, zodat je onmiddellijk de weg op kan op de schitterende fietswegen aan de Costa Blanca. Reeds twee jaar klant, en de volgende fietsvakantie ga ik zeker terug !

 Bianchi intenso

Review by RAINE on 3/18/20, 10:49 AM

An amazing service with an amazing cycle for my week cycling in Spain. It couldn't have been easier with the bike drop off and bike pick up at the end of the trip. Same cost as taking your own bike on the plane without the stress of rebuilding your bike and lugging it around. I thoroughly recommend Ciclo costa blanca

 Bianchi intenso

Review by RAINE on 3/18/20, 10:49 AM

An amazing service with an amazing cycle for my week cycling in Spain. It couldn't have been easier with the bike drop off and bike pick up at the end of the trip. Same cost as taking your own bike on the plane without the stress of rebuilding your bike and lugging it around. I thoroughly recommend Ciclo costa blanca

 Mr

Review by Lorens on 3/16/20, 5:32 AM

Superb service. All travel arrangements were made perfectly on time! Hotel was really nice. Bikes were really nice to ride. Communication regarding reservation and practicalities was spot on. Definitely coming back.

 Mr

Review by Lorens on 3/16/20, 5:32 AM

Superb service. All travel arrangements were made perfectly on time! Hotel was really nice. Bikes were really nice to ride. Communication regarding reservation and practicalities was spot on. Definitely coming back.

 vacation

Review by fabio on 3/9/20, 11:59 AM

just EXCELLENT SERVICE !!!

 Great service

Review by Andy on 3/8/20, 4:02 AM

Bikes and service was excellent. Bikes were well maintained and good quality. Bikes were delivered and picked up from hotel exactly on time. Would definitely recommend.

 Very Satisfied

Review by Walt on 2/4/20, 8:45 AM

The service was great. There was a little confusion on my order but I got very timely replies to my emails and everything was perfect when I got to Spain. The bike was very new and in great condition. I was very happy with my experience.

 Very Satisfied

Review by Walt on 2/4/20, 8:45 AM

The service was great. There was a little confusion on my order but I got very timely replies to my emails and everything was perfect when I got to Spain. The bike was very new and in great condition. I was very happy with my experience.

 Good service

Review by Helle on 2/2/20, 11:18 AM

Quick reply on mail and bike ready at hotel. Nice Bianchi #70 bike. Unfortunately they did not understand my Bike Fit report, so the bike was not perfect for me and my back ached after two days ride.

 Pro service...

Review by JE on 1/30/20, 2:39 AM

Good communication, good and pro service. I’ll go there again next time 👍🏻

 January trip

Review by Caroline on 1/20/20, 11:53 AM

Hired a carbon fibre road bike and an e-bike - both were fantastic. Bikes well set up, no problems all week.

 January trip

Review by DaDa on 1/18/20, 3:18 AM

This was the 3rd time our group booked a week long January trip with Terry. As usual Terry was excellent. The accommodation was perfect and great value, the bikes were excellent and arrived at the agreed time. Overall an excellent service. A great area of Spain for club cyclists, back from the coast the hills and valleys open up on quiet roads with good surface in general. You can make it as hard a spin as you like with plenty of options. BJ Ireland.

 January trip

Review by DaDa on 1/18/20, 3:18 AM

This was the 3rd time our group booked a week long January trip with Terry. As usual Terry was excellent. The accommodation was perfect and great value, the bikes were excellent and arrived at the agreed time. Overall an excellent service. A great area of Spain for club cyclists, back from the coast the hills and valleys open up on quiet roads with good surface in general. You can make it as hard a spin as you like with plenty of options. BJ Ireland.

 top notch

Review by Bassett Bikes on 11/25/19, 6:02 AM

I hired a bike from Terry for four days out of a weeks Benidorm holiday in November, although usually closed this time of year Terry very kindly opened just for me to collect and return my bike. The Bike Café is very easy to find as its only 3 or 4 miles out of Benidorm so bus, cab or even walk there. The bike itself a Bianchi was comfortable clean and well set up, 200 miles in the mountains with no issues. Taking customer service to a new level thanks Terry . Shane Charles - Bassett Bikes UK

 Autumn break in Benidorm

Review by Michael B on 11/11/19, 4:07 AM

Great 4 night break, good hotel, good bikes and good routes. Plenty of information from Terry about which routes would be best suited to us and managed to fill th whole 4 days with cycling. Need to go back to do the routes we didn't do this time! Wonderful scenery and climbs on you get off the coastal strip.

 Autumn break in Benidorm

Review by Michael B on 11/11/19, 3:29 AM

Great 4 night break, good hotel, good bikes and good routes. Plenty of information from Terry about which routes would be best suited to us and managed to fill th whole 4 days with cycling. Need to go back to do the routes we didn't do this time! Wonderful scenery and climbs on you get off the coastal strip.

 Excellent service and cycling area

Review by Mike on 10/22/19, 2:54 AM

Second time I have used Terry to hire a bike and provide 1-1 guided rides for a few days. I wanted to gain some confidence and find my way around a bit, so the guided rides have been fantastic for me. The hired bikes are outstanding - I've really enjoyed riding them. My two trips have given me the kick-start to ride much more in the area, and i will certainly be hiring the bikes from Terry and the team again.

 Recent booking

Review by David on 10/18/19, 6:49 AM

First time renting here. Rented this month for a group for a week. All Bianchi, some brand new. Ease of booking, ease of collection. Highly recommended.

 Exceptional as always

Review by Robin on 10/14/19, 3:58 AM

Took 9 friends and colleagues for their first taste of Ciclocostablanca - everything was first class and nothing too much trouble for Terry who even catered for a last minute torn hamstring issue by providing the unfortunate rider with an electric bike! Bianchi bikes for hire are all really first class with Carbon frames and Ultergra groupset. Almost car-free excellent quality roads through superb scenery and huge variety of routes. What’s not to like?!!

 Knackered cycling

Review by Laurence on 10/5/19, 4:15 AM

This was my third bike hire experience with Terry and his team and for the third time I was not disappointed. Everything was clockwork as usual great bike great service and had a great 3 days cycling Thanks

 Bike Hire

Review by Colin on 9/29/19, 6:00 AM

Hired a bike from Meta Bike Cafe for five days from 17.09.19 and was impressed with the ease of booking online, quality of service and the bike provided. I was fortunate to be provided with a brand new Bianchi Aria (first time hired), which was set up to the measurements provided and a pleasure to ride in a great location for cycling.

 Brilliant bike hire

Review by Wee wifey  on 9/15/19, 9:10 AM

3rd time we have used Terry and will be using again next year great service before and when you arrive, bikes set up perfectly for you can’t fault service in any way

 Great bikes

Review by Johan on 9/2/19, 3:54 AM

It were great bikes, but especially nice that we could send our specifications with the booking from home and the bikes were set up to match us perfectly.

 I

Review by Tom on 8/21/19, 10:37 AM

Great service, great bikes and very easy to book online. Terry extremely helpful. Highly recommended.

 Bike Hire

Review by Sven on 8/7/19, 2:57 PM

Easy to book and excellent service! Always good bikes and advices.

 Great service

Review by Bob on 8/4/19, 12:35 AM

Great service and bike. Renting a bike online was essy and pick up went very quick. Terry and staff were super friendly and know the area better than anyone for great direction. Will use again. A great area to ride around!

 The Poolies

Review by Dave S on 6/30/19, 10:46 AM

Cannot recommend the 4 days highly enough. Dani our guide was first class, the rides just what we wanted. Simply fabulous value and we will be back next year.

 First time hire - First Class service!

Review by S Towny (DCC) on 5/7/19, 12:01 PM

Having visited the region for many years but not had the chance to cycle until a few weeks ago, I was pleasantly surprised to find a number of cycling hire shops in the local area to where my hotel (Albir Playa Hotel & Spa) was situated. However by far the best I found was Ciclo Costa Blanca. The whole hire process was effortless front start to finish and the service given was absolutely first class! A simple to use website with a good choice of cycles from recreational to performance. Once you have chosen your bike and given your precise sizing measurements for the bike it's all ready for you when you arrive at the shop so you can simply turn up and be on your way. I found their response to any queries I had first rate and quick! Also when I forgot my pedals (they were back at the hotel) they very kindly lent me an allen key to affix them later so that I could still take the bike and didn't have to return. They were also very helpful in showing a few of the local routes and more challenging climbs that I enquired about. Upon return the drop off was also very straightforward and simple. If anything negative I did request a Garmin mount believing this to be a free add-on (as usually is when using cycle hire in places like Majorca) but I was not told that this would be an associated cost (so thought it was part of the hire service until I returned the bike whereby I was told it would cost me 9 euros! ) However, all-in-all a really great experience and I will look to use them again in future visits to Albir.

 Excellent bike

Review by Peter on 5/6/19, 9:16 AM

The Bianchi bike provided was excellent, and the on line order to arrange it was straightforward with everything read for collection when we arrived. Great location and great service made for an excellent holiday. I've hired bikes a few times in different parts of Spain, and this was without doubt the best bike I've rented and at a very competitive rate.

 Nice service. Also when things went wrong.

Review by Martin Hesselsoe on 4/22/19, 2:24 PM

Nice service. Also when things went wrong. I spend a wonderful week road-biking at Costa Blanca. One day I unfortunately were lost in the in mountains with several broken spokes in the rear wheel. Unable to move. Ciclo Costa Blanca provided nice service and delivered me a new wheel in the mountains with no extra charges. Although 1,5 hour drive by car from the bike shop! It was cold and boring to be waiting in the wind. However, alternative solutions were hard to find in the empty countryside. Thank you for your help. And thank you for a nice week. Highly recommended.