Reviews for Boler Mountain

London, Ontario

 Great family outing

Review by MJ on 10/20/21, 7:49 AM

We did the family course and it was great. Our 8-year-old daughter had a great time, first run was a bit challenging but once she did it once the second time was a breeze.

 Safety and Customer service first!

Review by Safety first!  on 10/4/21, 7:43 PM

We have been here twice thus year. Our 8 year old has done other tree climbs but none show the safety aspect as well as here! It's fun, safe and they aim to meet customer service needs all the time! Highly recommend!

 Excellent Experience

Review by Imrana Ahmad  on 9/25/21, 2:25 PM

Me and my family had an excellent experience.

 Mrs.

Review by Beeve on 9/19/21, 1:16 PM

My 8 yr old grandson and I had a wonderful time at Boler Mountain. We did the Family Course which allowed us to repeat the course as often as we could in our allotted time. I lost my phone and the staff promptly found it. I found the experience most enjoyable and appreciated having water available as well. My only confusion was completing the waiver as I was the senior signing for the minor. My confusion was who’s picture was to be included with the waiver. I did both but perhaps a clearer instructions could be included. I will return next summer.

 Nancy

Review by Nancy Schmidt on 9/14/21, 8:47 AM

I brought my 2 Grandsons, ages 7 & 16, to Boler Mountain for an adventure before school started! We had a fabulous time! It made me feel like a kid again! I can’t wait until the little one is big enough to do the Green Course!! It’s only the height holding him back because once he got on to the safety clips, he was fearless!! Hope I can still do it then, as I am 70 now!

 Great Staff

Review by Andrea on 9/13/21, 8:41 AM

This was our second visit to Boler for the treetop course. We did the family course the first time and this time my kids did the junior course on their own (ages 8 & 11) while we enjoyed a beautiful afternoon on the patio! Every Boler associate we encountered, from the front desk, harness instructor, demo leader, hostess and servers, were all incredibly patient and kind. We had a great time!

 Fabulous Labour Day Fun!

Review by Chip on 9/13/21, 5:12 AM

Had such a great time booking with friends and the last minute and everyone had a fantastic time! It was challenging but not impossible snd many of us overcame our fears in that experience. We all look forward to coming back again soon for a hike! The only drawback was that the barbecue closed up but then we realized the restaurant had opened; and do they even make gloves that are biodegradable?

 Treetop Trekking

Review by JT on 9/10/21, 9:24 AM

Treetop trekking is lots of fun. I've been to the family course twice this year. The course itself is great, but here are my recommendations for improvement: - Make sure that guests are properly distanced before they can take off their masks. We were told we could remove our masks while listening to the instructions at the practice course, which most people did, even though the groups of people did not have appropriate distance between them. There were almost 30 of us huddled together to watch the demonstration. - Ask who has been trekking before, and let those people do the practice course first because they will get though it faster. - Have staff look at harnesses to make sure they are not too tight.

 Great family place

Review by Scid on 9/2/21, 5:30 AM

Great family entertainment!

 Perfect day in the tree tops

Review by Diane on 8/31/21, 9:02 PM

Took my 2 Great Nephews over for the Junior Course since it is in our backyard, lucky for them they were the only ones on the course in that time slot. They both had so much fun, everyone at Boler , everyone was so professional in assisting these 2 little guys with getting there equipment on, showing and explaining the demo course with such clear instructions. And the young gentleman that assisted them on the course was exceptional so kind and friendly with them, I was really impressed with their patience and organization of the entire process!!! They cannot wait to go again!. Boler Here we Come!

 Amazing place

Review by Krysta on 8/28/21, 7:20 AM

Everything at boler mountain tree top adventures were amazing. You could tell each and everyone of the staff loves their jobs. They were incredibly helpful and patient. My son got stuck and had to be rescued and they were so calm with him and assuring him he was going to be alright. We forsure will be going back.

 Adventurer Family

Review by Happy Days on 8/27/21, 6:16 AM

My grandaughters (ages 10&11) visit us every summer and they love TreeTopping at Boler Mountain.. they started on the kid level but moved up to the Family Level. Grampa even joined in on the adventure. The service is great. Staff are helpful & knowledgeable.. loved the experience.

 Worth the Drive to London

Review by Roses on 8/24/21, 9:59 AM

My 10yr old daughter and I came from Burlington to do the family course & big zipline. It was perfect for us to do together. I liked the demo course we had to do before the family course. Great for us 1st timers. It was worth the long drive and price was reasonable. My daughter loved it, and would go again in a heartbeat.

 Had an amazing time!

Review by Ren on 8/17/21, 9:06 AM

We’re a family of 4. Looking for something to do with the kids, decided on tree top trekking. I’m glad we did! The kids had a blast, it was so much fun that the kids have been asking to go back ever since we came back home! It was safe, the teens working there are friendly and supportive and it was challenging but doable! My son had a hard time on the zip line but the boys there encouraged him to keep going! Love this place we will definitely be back soon!

 Family Fun!

Review by Rita on 8/12/21, 4:34 AM

We tried the family course and had a blast. We have been to TreeTop Trekking in Hamilton, previously, and were looking forward to a similar experience. Though the wait was longer here, we were not disappointed, since with TTT we could not be on the course together ( due to height restrictions) and with Boler we could. We are looking forward to coming back next year and having our family on the Adventure course!

 Treetop adventure

Review by Laura on 8/11/21, 11:34 AM

We enjoyed our day so much. Everyone was engaging and helpful. This is our second time here and will go again.

 Overall great, staggered start times could be improved

Review by Laura on 8/7/21, 12:58 PM

Did the family course - it was great & we had tons of fun! The only issue is I wish maybe the amount of people starting at once could be staggered more. When 10 people start at 10am - we had a large family with kids ahead of us and it took soooo long waiting behind them. We spent more time standing that moving. It was so slow that the 10:30 group that started 30min later also got stuck waiting from the backlog of the family ahead of us. Had we not had to wait so much we definitely could have done the course 2x but we ran out of time.

 Overall great

Review by Laura on 8/7/21, 12:57 PM

Did the family course - it was great & we had tons of fun! The only issue is I wish maybe the amount of people starting at once could be staggered more. When 10 people start at 10am - we had a large family with kids ahead of us and it took soooo long waiting behind them. We spent more time standing that moving. It was so slow that the 10:30 group that started 30min later also got stuck waiting from the backlog of the family ahead of us. Had we not had to wait so much we definitely could have done the course 2x but we ran out of time.

 Great family fun!

Review by LC on 8/7/21, 11:58 AM

Overall, the family course was a lot of fun for my family of four! There were definite learning curves that made the challenge all the more adventurous. My only wish is that first timers got a little more attention in the beginning to make sure harnesses were on comfortably and to make sure we were doing things correctly in the demo course. Once we got the hang of it though, it was so much fun! My kids, aged 7 and 10, loved the family course and wished they were taller so they could do the other courses. Will definitely come back when the kids are bigger!

 Overall fun!

Review by Zipping mom on 8/4/21, 6:49 AM

The overall experience was really fun, just a couple disappointments. I found there was a lack of attention during the demo. The group brought down to the demo area was split into 2 and the instructor never came to the top course to check on any of us to ensure we were doing things correctly. I discovered "painfully" quick during the zip demo that I did not have my harness fitted to me properly. When finished, I had to make adjustments to both my daughter's gear and mine and the instructor was trying to rush us out even though there were still people on the demo courses. I literally had to ask quite sternly if we could just take a minute to fix our gear. I was also disappointed with the family course. I thought "2 hour ticket" in the description meant the course would take approximately that long but it just meant you could have 2 hours to keep repeating the small course. Not sure why, but I also thought that gloves were a requirement so I purchased 2 pair only to find out that they weren't plus they didn't have any children sizes. They did refund one pair since my daughter's hands were far too small for what they had and I never ended up using mine. Aside from that one instructor during the demo, everyone else was super friendly and helpful. I don't feel the few small negative experiences on that first visit are enough to deter me from returning or recommending this adventure to someone else. I look forward to trying the larger course!

 So much fun !

Review by Danny on 7/31/21, 7:27 AM

We had a fun and exciting time, and will most certainly be back. The Giroux Family

 So much fun !

Review by Danny on 7/31/21, 7:26 AM

We had a fun and exciting time, and will most certainly be back. The Giroux Family

 Great Family Experience!

Review by Mel on 7/30/21, 8:02 AM

We spent our time on the family course with out 8 and 10 year old kids and they absolutely loved it! As a cautious mom in general, I was afraid I would be worried about their own safety but the way that it is set up and the double clip system made it easy to allow them to go at their own pace. Highly recommend this adventure!

 Great Family Experience!

Review by Mel on 7/30/21, 8:02 AM

We spent our time on the family course with out 8 and 10 year old kids and they absolutely loved it! As a cautious mom in general, I was afraid I would be worried about their own safety but the way that it is set up and the double clip system made it easy to allow them to go at their own pace. Highly recommend this adventure!

 Great Experience

Review by MamaC on 7/26/21, 6:47 PM

My daughter and I went together and had the best time. While she was nervous initially, the education provided and the demo course gave her confidence. The zipline at the end was probably the best part. Can't wait to back again this summer.

 Sad

Review by Martha on 7/18/21, 8:43 PM

We couldn’t make it as the young one became ill unfortunately no refunds so can’t rebook 😞

 Sad

Review by Martha on 7/18/21, 8:33 PM

We couldn’t make it as the young one became ill unfortunately no refunds so can’t rebook 😞

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 3:51 PM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 2:28 PM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 2:06 PM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 10:40 AM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 8:24 AM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by HEMOMFORTIER on 7/15/21, 8:24 AM

We had the greatest experience at Boler! I registered two young boys for the junior course and they flew through it - rather than making me go all the way back to the office to pay the extra for the adult course before continuing they allowed the kids to keep going and I paid the difference after. Andrew was so good with the boys. Very polite and professional with me. The boys loves the courses and I loved the Customer service. We had a few rain delays but the staff handled it very well. We will be back!

 Great Experience

Review by Lois on 7/4/21, 9:04 AM

We took 4 grandchildren to experience the high ropes courses and Big Zip. Wonderful!! It was the first time for the 3 youngest, aged 8, 9, and 11. They learned the safety procedures quickly and soon were using them confidently on the equipment that challenged their bravery and skill. The eldest, aged 12, was happy he could access the adult courses and excelled on all of them. Staff were all excellent - on the ball and offering encouragement or assistance if needed. I would like to especially commend Lily for her excellent work. She was amazing on the junior course, shadowing the girls and providing encouragement and sometimes a good rope pull to assist them to the reach the other side. She was simply the best!! You are lucky to have this extremely competent and friendly employee at Boler.

 Super Fun

Review by Momof4 on 6/14/21, 3:20 PM

Loved the whole experience! We did the treetop adventure park, and it was so much fun. Me, my husband, and our four kids all had a blast! Would highly recommend to others for a great family day out!

 Super Fun

Review by Momof4 on 6/14/21, 3:20 PM

Loved the whole experience! We did the treetop adventure park, and it was so much fun. Me, my husband, and our four kids all had a blast! Would highly recommend to others for a great family day out!

 Dinner

Review by Vero on 12/26/20, 2:09 PM

Excellent turkey dinner package. All was delicious and clear instructions

 Birthday fun

Review by Happy mom on 11/16/20, 6:52 AM

The family course was perfect for six 9 year olds. The boys had a fantastic time. The course was a little short but the boys went through it several times. The big zip at the end was awesome. Once these boys get taller I know they will enjoy the bigger course. Perfect weather too, what an amazing afternoon!

 Birthday fun

Review by Happy mom on 11/16/20, 6:51 AM

The family course was perfect for six 9 year olds. The boys had a fantastic time. The course was a little short but the boys went through it several times. The big zip at the end was awesome. Once these boys get taller I know they will enjoy the bigger course. Perfect weather too, what an amazing afternoon!

 A must do for every family

Review by Lubna on 10/5/20, 7:10 AM

very well organized, the training part before sending people on the track is really well done and helped prepare my young kid. I felt safe the whole time. Staff is super patient and very friendly. The track was a fun adventure.

 A must do for every family

Review by Lubna on 10/5/20, 7:10 AM

very well organized, the training part before sending people on the track is really well done and helped prepare my young kid. I felt safe the whole time. Staff is super patient and very friendly. The track was a fun adventure.

 Great day!

Review by Virginia on 9/21/20, 7:44 AM

Took my tall, nearly 8 year old niece. Well organized, competent, patient and friendly staff. The family course was enough of a challenge the first time to build confidence and skills for her! I didn't know we could repeat the course with the time left, so that was an excellent surprise. She LOVED it, and her big sister and a friend returned to the facility for the adventure pass the next week. Great job, Boler! We'll be back.

 Family course

Review by End of Summer with a Zip on 9/16/20, 1:20 PM

We found the family zip/activity line quite fun. It's true that it's not that long of a course, but you do get to repeat it as many times as possible in your allotted timeframe. We changed it up by walking with no hands, or backwards on our successive trips. And the end of day BIG zip was a big hit!! I would comment on the review that referenced cost of the course... there is significant daily maintenance required to keep the course safe for participants. I would not consider this to be a costly venture at all. The ONLY comment I have as a recommendation for change is that I agree with the comments about using different courses. My child was not tall enough to do the adult course, so it didn't impact us directly, but having the opportunity to move from the Family to Adult or Family to Junior would be nice. My suspicion is that as a result of our current environment this is not feasible as social distancing becomes more challenging if you have participants switching. However, when the world becomes a bit more 'normal' again, I would think that many families would like to see this opportunity available to them.

 Excellent

Review by Johnson family on 9/16/20, 8:39 AM

was so much fun !!!!!! the staff were amazing !!!!!!! we will be back !!!!!!!!!

 Great family place

Review by scm on 9/10/20, 1:58 PM

Had a lot of fun at Boler Mountain for our first time. Did the family tree-top and ziplining. Great experience, fun and reasonably priced.

 Exhilarating!

Review by Joanne on 9/9/20, 6:23 AM

Our 3 boys (10, 8 and 6 yrs) did the youth adventure and they LOVED it! The 6 year old could barely reach, and I was worried Boler staff wouldn't let him participate but they encouraged him; in fact he was allowed to do the Big Zip as well! All three boys were allowed to do the yourh course a second time. Overall, an excellent experience. We will be back for sure!

 Exhilarating!

Review by Joanne on 9/9/20, 6:22 AM

Our 3 boys (10, 8 and 6 yrs) did the youth adventure and they LOVED it! The 6 year old could barely reach, and I was worried Boler staff wouldn't let him participate but they encouraged him; in fact he was allowed to do the Big Zip as well! All three boys were allowed to do the yourh course a second time. Overall, an excellent experience. We will be back for sure!

 Check off bucket list

Review by White haired nana on 9/3/20, 1:08 PM

Took our grandson for a adventure .. we all did the family course .. we felt the staff were very helpful & patience .. we all lefted feeling in powered. Our grandson said it was his best day ever !!! But after reading some other reviews .. yes maybe the family course was a bit to short but it definitely took us longer than 4 mins at least 1 hr . Those people had to be spider man !!! But maybe it would be nice to do 2 courses .. we would definitely recommend Boler . The staff were all friendly & also thankful for the orientation course .

 Check off bucket list

Review by White haired nana on 9/2/20, 5:44 AM

Took our grandson for a adventure .. we all did the family course .. we felt the staff were very helpful & patience .. we all lefted feeling in powered. Our grandson said it was his best day ever !!! But after reading some other reviews .. yes maybe the family course was a bit to short but it definitely took us longer than 4 mins at least 1 hr . Those people had to be spider man !!! But maybe it would be nice to do 2 courses .. we would definitely recommend Boler . The staff were all friendly & also thankful for the orientation course .

 Check off bucket list

Review by White haired nana on 9/2/20, 5:44 AM

Took our grandson for a adventure .. we all did the family course .. we felt the staff were very helpful & patience .. we all lefted feeling in powered. Our grandson said it was his best day ever !!! But after reading some other reviews .. yes maybe the family course was a bit to short but it definitely took us longer than 4 mins at least 1 hr . Those people had to be spider man !!! But maybe it would be nice to do 2 courses .. we would definitely recommend Boler . The staff were all friendly & also thankful for the orientation course .