Reservations
Please call 607-687-0510 or email request@pumpellyestate.com with your questions or comments on how we can serve you. We are taking reservations regularly so make yours well in advance to be sure you have a room available on the night you are in town. We request full payment upon reservation with a credit card to hold your reservation. When you arrive and check-in, we will take your full reservation payment (cash, check, credit card). We take all forms of credit cards for your convenience and cash is always welcome. You can also visit our reservation page to book online.
Check-In/Check-Out
Standard check-ins are from 4:00-6:00 PM. We are happy to arrange an early or late arrival provided requests are made at least 48 hours in advance and based on availability. However, we do not guarantee early check-ins. Reservations will be deemed cancelled after 8:00 PM and subject to our cancellation policies unless special arrangements are made. Check-out time is 11:00 AM.
Last Minute Reservations
Day-of and last minute reservations must be made by phone at 607-687-0510 and are based on availability.
Minimum Stay
Your time and travel is important to you, therefore, we do not require a minimum stay.
All room rates are subject to the current NYS Sales and County Occupancy Taxes
Payment
Cash or Credit Cards. We accept Amex, Visa, MasterCard, Discover and PayPal. We gladly accept travelers checks, please make checks payable to Pumpelly House Estate.
Guests
While Pumpelly House Estate primary client’s are adults (ages 18 and older) Pumpelly House Estate welcomes children accompanied by adults at all times. When making a reservation, the adult on the reservation assumes all liability and full responsibility for children.
Changes and Cancellations
Because we are a small business any cancellations hurts.
Cancellations made within 72 hours of the stay will be billed in full.
Any guests who decide to end their stay before their scheduled departure date are still responsible for the full balance due on their reservation.
Discounts
Because our standard rate is $89/night, we do not offer discounted rates unless staying 6 or more nights. We do offer discounted rates for guests who are conducting business in the Owego Area. Please call for discount pricing.
Smoking
Candles, incense, smoking, pipes, cigars or anything that burns is absolutely not permitted inside the house. We offer a designated smoking area. If housekeeping smells smoke or finds cigarette/cigars, there will be a $250.00 cleaning fee. If other smoking or drug paraphernalia is smelled or noticed, local law enforcement will be notified.
Pets
Please note, we have resident dogs at Pumpelly House Estate. While staying with us, you may see Oscar, Bucky, Matte and Wallace. However, we do not allow them in the public area of the B&B or on the grounds of Pumpelly House Estate without supervision, and they are never in guest rooms. Because of our resident dogs, we are pet friendly, however, pets are not permitted in the rooms without their owners. This is for the safety of the pet, staff and furnishing in the rooms. If pets are left unattended, we will have to cancel your reservation and ask guests to leave, without refund.
Parking
We have 4 on-site parking spots at Pumpelly House Estate. One car per room. If guests will be arriving in separate cars, please have 2nd car park on Front Street. On-site and Front Street parking is free and at the owner’s expense.
Damage Waiver
If there are any damages to the house including furnishings (furniture, fabrics, fixtures, art, etc.), the proprietor will assess such damage and determine the cost to repair or replace such items, which then will be billed to the guest.
Breakfast
Breakfast is included in your reservation.
A full breakfast is served in the dining room between 8:00-10:00 AM unless guests request an alternate time and agreed to by the innkeepers. The coffee pot is usually on by about 7:00 AM. Let us know if you need us to brew decaf for you. We serve a set menu but try to remain flexible, just let us know you need an earlier breakfast time or if you have any dietary restrictions, allergies, or food preferences so we can make your breakfast a pleasurable experience.
Visitors
For privacy to all our guests, visitors are not permitted on the 2nd floor guest room area of the B&B.
The main living room, lounge or porches are provided for you to relax, read a good book, sit and visit with friends and family.
Movie Channels on DirectTV
If you wish to rent a movie from your TV, it will prompt you to enter your credit card information.
We are happy to answer any questions, you can call us at 607-687-0510
or if you have questions or concerns not listed in our policies please ask ahead of time by emailing us at request@pumpellyestate.com.